USDT TRC20 Problems in OKX Wallet
OKX Wallet, the self-custody multi-chain app, is a separate product from the OKX exchange — this guide covers a transfer stuck at the wallet level, not an exchange deposit.
Confirm which OKX product you're using
If you're actually depositing to or withdrawing from the OKX exchange account, the diagnosis is different from a self-custody wallet issue — check the exchange-specific guide on this site instead if that's your situation.
Resource check inside the wallet
Inside the OKX Wallet app, review the connected TRON account's resource status if it's exposed in the interface, or check the account's TRX balance directly — a low balance combined with no staked Energy is the most common cause of a stuck send.
Verify independently
Take the transaction hash from the app's history and confirm the real status on TronScan before assuming anything is broken.